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1-800-THE-TREE (1-800-843-8733)
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Developing Employee PerformanceAligning Performance with Organizational Objectives
Course: 274
Type: Course Workshop
Duration: 2 Days
You Will Learn How To
- Develop the skills and techniques to maximize performance and value in your staff
- Work in partnership with your employees to align individual development with organizational goals
- Prepare and conduct a planning meeting to establish outcome-focused performance plans
- Foster commitment to success through effective communication
- Employ monitoring, gathering and feedback techniques to keep performance on track
- Deliver positive and productive performance appraisals
Course Benefits Achieving and maintaining high performance from individuals is a key challenge for managers. The skills to manage individuality, maintain organizational goals, develop responsibility in others and deal productively with under-performers are critical to maximizing employee productivity. In this course, you gain the knowledge and skills to focus the performance of the people you manage through clear, agreed performance plans and constructive, future-focused appraisals.Who Should Attend Anyone who manages the performance of others as well as those establishing a performance management process.Course Workshop You work in small teams to develop skills through practical exercises, interactive workshops, class discussions, simulations and self-assessment. Workshops include:
- Mapping and analyzing perceptions of your direct reports
- Constructing and documenting performance objectives and measures
- Profiling your appraisal skills
- Developing and asking questions to focus performance and build competence
- Giving informal feedback
- Developing a blueprint for applying best practices
Course 274 Contents
- Attitudes and approaches to managing performance
- The formal and informal aspects of performance planning and appraisal
- How managers achieve success through their staff
- Focusing on organizational imperatives
- Developing potential through recognizing individual needs
- Positioning the employee as the customer
- People, process, partnership and philosophy
- Generating shared commitment
- Connecting the components to amplify impact
- Gathering a thorough information base
- Rehearsing your mindset and approach
- Guiding the employee's preparation
- Agreeing on objectives, measures and standards
- Establishing feedback mechanisms
- Offering support through continuous performance appraisal
- Providing the context and creating the climate
- Generating awareness to encourage responsibility
- Moving from compliance to commitment
- Shifting away from helping, guiding and directing
- Empowering employees through well-constructed questions
- Building a positive mutual learning environment
- Motivating employees by demonstrating high expectations
- Developing the art of giving and receiving feedback
- Maintaining continuous and ongoing communication through formal and informal methods
- Tracking progress
- Taking action when problems arise
- Implementing a step-by-step process for dealing with under-performance
- The how, what and why of information gathering
- Practicing CBWA to deliver and receive feedback
- Documenting performance appropriately
- Preparing the logistics and tailoring the delivery
- Selecting the appropriate delivery techniques
- Structuring the appraisal dialogue for maximum mutual benefit
- Generating new performance plans from appraisal output
- Creating rapport and reducing bias
- Behaviors that help or hinder the process
- Employing precision questions
- Responding to different appraisee reactions
- Optimizing planning and appraisal processes without bypassing procedures
- Ensuring positive performance partnerships in challenging circumstances
- Assessing the effect of evaluation on the performance management process
- Weighing the pros and cons of different evaluation methods
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The PMI R.E.P. logo is a registered mark of the Project Management Institute, Inc.
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