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New Learning Tree Training Courses on Project Management, Customer Services, Bussiness Intelligence, Windows Systems, .NET Development, Oracle 11g, ITIL®, and more! ...in Education Centers nationwide, starting in August 2008.
4 New Project Management and Management Skills Courses Top of PageMicrosoft Project Server 2007
Project leaders face critical project management challenges including geographically dispersed teams, decentralized information and diverse practices. Coordinating these distinct elements is key for project success. In this course, you gain the skills and knowledge to leverage Project Server 2007 to achieve organization, centralization and consistency for simple to complex projects across the entire project life cycle. |
Recovering Troubled Projects
Every organization has projects that are behind schedule, over budget or failing to meet stakeholder expectations. Project managers who have the critical skills to effectively analyze and determine appropriate solutions to address troubled projects are more equipped to lead these projects to successful completion. This course provides the tools, techniques, best practices and checklists to develop an assessment and recovery strategy for troubled projects. |
Management Skills for an IT Environment
Your success as a manager in the IT environment depends on applying people-oriented skills to lead and motivate technical experts. Throughout this course, you practice the key skills and behaviors to get the best from technical people. You learn to lead with vision, motivate and empower with passion, facilitate effective communication and delegate with clarity to individuals and teams. |
IT Strategic Planning
IT plays a crucial role in enabling your overall business strategy. Effective IT strategic planning is an essential component to the success of the enterprise. IT strategic planning allows an organization to prioritize IT projects, optimize resource allocation and monitor performance. In this course, you gain the knowledge and skills necessary to establish an IT strategic plan that aligns with your organization's business objectives. |
1 New Customer Service Skills Course Top of PageAchieving Excellence in Customer Service
Providing outstanding customer service and positive customer experiences often make the difference between gaining and keeping a customer or losing one. This course offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers. As a result, they become loyal advocates for you and your organization. |
2 New Business Intelligence Courses Top of PageIntroduction to Microsoft Tools for Business Intelligence
Business Intelligence is not a software program, but the application of software technologies that enables business users to make better and faster decisions based on enterprise data. In this course, you are introduced to the Microsoft Business Intelligence suite of software technologies. You learn how to build and integrate Microsoft tools into an end-to-end solution in order to achieve competitive business advantage. |
Introduction to Knowledge Management
An organization's true competitive edge is the knowledge it holds--knowledge that is often contained in the minds of individuals where it can't be shared or improved and, frequently, is lost when those individuals leave the organization. A well-designed and implemented Knowledge Management program is essential to compile disconnected pockets of information to strengthen the effectiveness of an organization. In this course, you learn how to build a KM solution that leverages organizational and individual knowledge. |
2 New Windows Systems and .NET Development Courses Top of PageSystem Center Configuration Manager 2007
Microsoft System Center Configuration Manager 2007 offers significant enhancements for Windows resource management through comprehensive inventory collection, software distribution, Windows OS deployment and security patching. SCCM allows organizations to reduce the Total Cost of Ownership and gain control over their computing environments. In this course, you gain the skills needed to configure and manage SCCM. |
WPF and Silverlight Introduction
Windows Presentation Foundation (WPF) is the next generation platform for creating user interfaces (UIs) with the Microsoft .NET Framework. Using WPF, developers and designers can easily create programs that are dynamic, data-driven and visually appealing. In this course, you program applications that integrate the major components of WPF. You also learn how to target your WPF applications for multiple platforms with Silverlight. |
1 New Software Engineering Course Top of PageIntroduction to Software Development
Successful software development requires the collaborative effort of a diverse team with varied skills. To be most effective, team members need to understand the activities performed at each stage in the development cycle. In this course, you analyze, design, implement and test applications that meet user requirements through a simulated case study. You gain hands-on experience of each role within the software development team. |
1 New Network Convergence Course Top of PageTelecommunications Fundamentals
Developing a network infrastructure that supports voice, data and video applications provides a significant opportunity to reduce costs, improve productivity and increase efficiency. This course covers the complex technologies needed to integrate telecommunications and data networking. Through an evolving case study, you assess the conflicting requirements of mixed media applications to develop an integrated network solution. |
1 New Oracle 11g Database Course Top of PageOracle Database 11g: Backup, Recovery and Tuning
Oracle Database 11g includes an increased range of tools that can be used to ensure full protection and recovery from failure. Those responsible for administering Oracle data need an in-depth knowledge of these tools to ensure optimal database availability. In this course you gain extensive hands-on experience with backup strategies and recovery techniques on Oracle databases. You employ a set of automated tuning tools to mitigate poor resource allocation and enhance database performance. |
1 New XBRL for Financial Reporting Course Top of PageImplementing XBRL in Your Organization
XBRL (Extensible Business Reporting Language) is an XML-based, open standard language for the electronic communication of business and financial data. XBRL is becoming a standard for recording, storing and transmitting financial information due to its potential to deliver major cost savings, gains in efficiency and process improvements. In this course, you learn to implement XBRL in your organization for streamlined business and financial reporting. |
1 New ITIL(R) Certification Training Course Top of PageITIL® v3 Service Manager Bridge
The ITIL v3 Service Manager Bridge Certificate provides a fast track to update your Service Manager certification. This course covers new ITIL v3 content and introduces the Service Lifecycle, which forms the core of ITIL v3. You also gain the knowledge necessary to take the ITIL v3 Service Manager Bridge Certification exam, offered at the end of this course. |
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