Strategic Thinking Training for Operational Management

Course 3310

  • Duration: 3 days
  • Labs: Yes
  • Language: English
  • 17 NASBA CPE Credits (live, in-class training only)
  • 17 PMI PDUs
  • Level: Intermediate

Add value to your organization by aligning department goals with your organization’s strategic vision and mission. In this Strategic Thinking for Operational Management training course, you learn to plan and implement change to meet stakeholder needs, create an innovative culture that takes advantage of the department's core competencies, and gain the leadership skills to effectively integrate strategic thinking with daily operations.

Strategic Thinking Course Delivery Methods

  • In-Person

  • Online

Strategic Thinking Course Information

In this course, you will learn how to:

  • Leverage strategic thinking at the operational level to add value.
  • Maximize operational core competencies to implement organizational strategy.
  • Bridge the gap between organizational and operational goals.
  • Foster an innovative culture to overcome strategic challenges.
  • Develop an effective change process that satisfies stakeholder needs.

Prerequisites

Attendees should have experience at the level of:

Strategic Thinking Course Outline

  • Strategy: everyone's concern
  • Identifying the strategic challenges facing operational managers
  • What strategy means to operational managers

The key aspects of strategic thinking

  • Distinguishing between strategic thinking and planning
  • Identifying the impact of strategy on operational activity
  • Aligning the organization's vision with reality
  • Creating sustainable competitive advantage

Creating value for stakeholders

  • Recognizing the importance of stakeholders in the strategy process
  • Satisfying the needs of the stakeholders

Applying strategic-thinking tools

  • Positioning yourself within the four cycles of operational effectiveness
  • Decoding your environment with PESTLE
  • Analyzing the ecosystem with Porter's Five Forces

Evaluating operational capabilities

  • Differentiating between organizational and operational competencies
  • Taking inventory of the key strengths within your operation
  • Rating competencies against strategic goals

Maximizing your unique operational strengths to deliver stakeholder value

  • Optimizing internal processes
  • Shaping opportunities by scanning the external environment

Getting real about the vision

  • Qualifying the gaps between operational and organizational vision
  • Establishing the foundation for realizing goals

Bridging the strategic gap

  • Questioning assumptions to uncover new solutions and drive new discoveries
  • Managing operational strategic assets
  • Rigorous planning through scenario assessment
  • Quantifying the impact of proposed solutions

Employing an innovation framework

  • The importance of innovation in strategic thinking
  • Promoting nonlinear thinking
  • Generating solutions through value engineering
  • Optimizing solutions by challenging the status quo

Adapting your culture to satisfy strategic demands

  • Meeting the five preconditions for an innovative culture
  • Facilitating team innovation

Innovating to create competitive success

  • Qualifying innovation traits
  • Benchmarking objectives against actual performance

Quantifying the financial metrics

  • Verifying decisions through financial analysis
  • Incorporating a stakeholder perspective

Weaving change into the fabric of the culture

  • Being proactive in a reactive environment
  • Implementing operational change through people, processes and culture
  • Motivating the team to adopt the change

Constructing a change process

  • Configuring your resources to encompass change
  • Measuring results through balanced scorecards

Communicating for buy-in

  • Applying influencing techniques to overcome resistance
  • Negotiating for resources using win-win approaches

Maximizing your impact

  • Earning support with entrepreneurial techniques
  • Articulating an elevator pitch that secures commitment

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Strategic Thinking Course FAQs

Planning and implementing change to meet stakeholder needs by creating an innovative culture that takes advantage of the department's core competencies, effectively integrating strategic thinking with daily operations.

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

Yes, you can receive PDUs from the Strategic Thinking for Operational Management course.

To find out how many PDUs you can receive, check out the PMI Q&A List ›

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